How do quotes and pricing work?
How do I get a quote that shows the total cost, not just the piece price?
Send your STEP, IGES, or 2D drawing to [email protected] with material, quantity, tolerance, and finish requirements. The quote separates piece price, tooling, finishing, inspection, and lead time so you can compare the landed cost, not the headline number.
How do I pay for an order?
By T/T or L/C, with terms negotiable — a deposit followed by balance before shipment or against the bill of lading. Confirm the exact terms with [email protected] when you place the order.
Can I start small and validate?
What is the minimum order quantity?
One piece. Prototype, single-part, and production orders are all accepted, so you validate a design on a single part before committing to volume — a small MOQ caps the downside of a bad decision instead of forcing a large first buy.
Can I get a sample before ordering in volume?
Yes. A single part or small batch is machined and shipped with its dimensional report, so you can measure it on your own CMM against your print. That first article is the cheapest way to prove the process before the production order.
What are the lead times and tolerances?
What are the lead times?
Roughly 3, 7, or 30 days depending on part complexity and the number of process steps. Simple parts ship in about 3 days; parts with many operations or surface finishing fall into the longer 30-day tier — lead time is an inventory cost, so it is priced into the quote.
What tolerances can the factory hold?
±0.003 mm on CNC milling, ±0.002 mm on CNC turning, and ±0.002 mm for grinding, verified on Hexagon CMMs with SPC at Ppk ≥ 1.67 at the initial study on key characteristics and Cpk ≥ 1.33 on general characteristics. Capability is reported per characteristic: every report names the feature, its tolerance band, the sample size, the sigma method, and the study window. If a dimension cannot be held, you hear it during the design review, before cutting.
How is quality verified and documented?
Are you ISO and IATF certified?
Yes — ISO 9001:2015 (116024/A/0001/UK/En), IATF 16949:2016 (131941/A/0001/SM/En), and ISO 14001:2015 (116024/B/0001/UK/En). IATF 16949 scope excludes product design under Clause 8.3.
What evidence ships with my parts?
CMM inspection reports, SPC control charts, and material certificates ship with your parts, giving measured evidence of dimensions and material. For automotive programs, PPAP and APQP documentation is also available.
How do I verify the factory is real?
How do I confirm this is a factory and not a trading company?
Match the legal name across the registration (Dongguan Zhuohang Ltd, 91441900MA4UWT6X39), the invoice, and the address, then request a live video call of the machines running. A factory shows the same name in all three places and films its floor on demand.
What if a part fails inspection?
How are defects handled, and how is the impact contained?
Full traceability records material, machine, batch, and operator for every lot, so a non-conformance is isolated to the exact lot rather than a full recall. Send pictures of the issue and we will investigate the cause and arrange rework, with the cost and shipping on us for manufacturing defects.
Which materials and industries do you cover?
We machine aluminum, stainless steel, titanium, brass, copper, and Inconel, plus engineering plastics including PEEK and Delrin. These materials go into medical, aerospace, automotive, robotics, electronics and defense applications, with the inspection, traceability and documentation each sector requires before it places an order.
The shop behind this faqs guide — verified and quotable in one exchange
This guide's facility holds 100+ CNC machines across a 6,800 m² plant at No. 8, Shuibian Songyuan Road, Hengli Town, Dongguan, Guangdong, China 523470. Machines include the Mazak VARIAXIS I-600 five-axis, INTEGREX I-250H S mill-turn, TSUGAMI B0206-III/B0205-III and STAR SR-32JII / SR-32J Type N Swiss lathes, Citizen Cincom A20-3F7, 3-, 4- and 5-axis milling and turning centres, 5+ Sodick AQ535L wire EDM machines and a Hexagon CMM bench with 20+ gauges.
Tolerances held: ±0.003 mm milled, ±0.002 mm turned, and ±0.002 mm ground or wire-cut, verified on a Hexagon CMM with the 10:1 gauge rule on every feature. Capability indices: Ppk ≥ 1.67 initial, Cpk ≥ 1.33 in production, on key characteristics. Certifications: ISO 9001:2015 (116024/A/0001/UK/En), IATF 16949:2016 (131941/A/0001/SM/En, design clause 8.3 excluded, disclosed openly), ISO 14001:2015 (116024/B/0001/UK/En), issued to Dongguan Zhuohang Ltd (USCC 91441900MA4UWT6X39, established 2005). Service area: Austria, Belgium, the Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom in Europe; Brazil, Canada, Mexico and the United States in the Americas; China, Israel, Japan, Singapore and Sri Lanka in Asia; Australia and New Zealand in Oceania; and South Africa in Africa — based in China, delivering worldwide. Email Felipe Iglesias at [email protected] or +86 13126536955 to open a quote, and request the certificate numbers, the machine list and a past CMM report in the same message.
Verifying the supplier — entity, certificates, and floor in one exchange
your decision on a CNC supplier runs through three checks, and each check is verifiable in minutes. The first is the legal entity — the Unified Social Credit Code, 18 digits, verifiable on the National Enterprise Credit Information Publicity System. Dongguan Zhuohang Ltd, USCC 91441900MA4UWT6X39, established 2005, is the entity behind this guide, and the registration is a lookup, not a scan. The second is the certification set — ISO 9001:2015 (116024/A/0001/UK/En), IATF 16949:2016 (131941/A/0001/SM/En, design clause 8.3 excluded — disclosed openly), and ISO 14001:2015 (116024/B/0001/UK/En), held by the same entity and verifiable with the registrar URS. The third is the floor — 100+ CNC machines on a 6,800 m² plant at No. 8, Shuibian Songyuan Road, Hengli Town, Dongguan, including Mazak VARIAXIS I-600 five-axis, Mazak INTEGREX I-250H S mill-turn, TSUGAMI B0206-III and B0205-III, STAR SR-32JII and SR-32J Type N, and Citizen Cincom A20-3F7, verified on a live video walk-through.
The tolerance bands held — ±0.003 mm on CNC milling, ±0.002 mm on CNC turning, ±0.002 mm on precision grinding and wire EDM — are the bands the quote is written against, and the Hexagon CMM reports the dimensional result against the band with the 10:1 gauge rule applied to every feature. The capability indices — Ppk ≥ 1.67 initial on key characteristics, Cpk ≥ 1.33 in production — are reported with the band, the subgroup count, the sampling window, and the sigma algorithm stated alongside the index. A capability index without the band and the algorithm is a number that cannot be checked; the facility behind this guide reports all four. The service area spans Austria, Belgium, the Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom in Europe; Brazil, Canada, Mexico and the United States in the Americas; China, Israel, Japan, Singapore and Sri Lanka in Asia; Australia and New Zealand in Oceania; and South Africa in Africa — based in China, serving customers worldwide. Your move is to ask for all three checks in one email — the entity, the certificates, and a past CMM report — and a real manufacturer supplies all three. Contact Felipe Iglesias at [email protected] or +86 13126536955.
Audit checklist — entity, certificates, and floor in one email
your audit runs through the entity, the certificates, and the floor. The entity is Dongguan Zhuohang Ltd (USCC 91441900MA4UWT6X39, established 2005), verifiable on the National Enterprise Credit Information Publicity System. The certificates — ISO 9001:2015, IATF 16949:2016 (design clause 8.3 excluded), ISO 14001:2015 — are verifiable with the registrar URS. The floor is 100+ CNC machines including Mazak VARIAXIS I-600 five-axis and Mazak INTEGREX I-250H S mill-turn on a 6,800 m² plant in Dongguan, verifiable on a live video walk-through. Tolerance bands held: ±0.003 mm milling, ±0.002 mm turning and grinding, with Hexagon CMM and Ppk ≥ 1.67 initial and Cpk ≥ 1.33 in production. Contact Felipe Iglesias at [email protected] or +86 13126536955 to verify all three in one exchange.
What buyers ask most
Three questions come up on nearly every enquiry. What is the minimum order? One piece - a single prototype can be machined, checked and iterated before any volume is committed. What is the lead time? Roughly 3 / 7 / 30 days depending on the material and the documentation scope, from a simple aluminium part to a full first-article package. What tolerances can you hold? ±0.003 mm milled and ±0.002 mm turned, verified on a Hexagon CMM, with Ppk 1.67 or better initial and Cpk 1.33 or better in production on critical characteristics. The answers are short because the capability is specific, not vague.
The answers behind the answers
The plant behind these answers is Dongguan Zhuohang Ltd - 6,800 m² in Hengli Town, Dongguan, 100+ CNC machines including Mazak VARIAXIS I-600 and INTEGREX I-250H S, and certification to ISO 9001:2015, IATF 16949:2016 and ISO 14001:2015 with the certificate numbers published and verifiable. The service area covers Austria, Belgium, the Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom in Europe; Brazil, Canada, Mexico and the United States in the Americas; China, Israel, Japan, Singapore and Sri Lanka in Asia; Australia and New Zealand in Oceania; and South Africa in Africa, with worldwide shipping from Dongguan. Contact Felipe Iglesias at [email protected] or +86 13126536955 with a drawing and a quantity for a specific answer to your specific part.
The evidence behind the numbers
Ask for proof and the answer is specific: Dongguan Zhuohang Ltd runs 100+ CNC machines on a 6,800 m² floor in Hengli Town, Dongguan, including the Mazak VARIAXIS I-600 five-axis, the INTEGREX I-250H S mill-turn, Brother SPEEDIO, and TSUGAMI, STAR and CITIZEN Swiss lathes. Inspection runs on a Hexagon CMM with the 10:1 gauge rule, and ISO 9001:2015, IATF 16949:2016 and ISO 14001:2015 are held by verifiable certificate number. Critical characteristics are tracked with Ppk 1.67 initial and Cpk 1.33 in production - a tolerance quoted here is a tolerance held.
Buyers across Austria, Belgium, the Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom in Europe; Brazil, Canada, Mexico and the United States in the Americas; China, Israel, Japan, Singapore and Sri Lanka in Asia; Australia and New Zealand in Oceania; and South Africa in Africa are served from Dongguan with worldwide shipping. MOQ is 1 piece; lead times run about 3 / 7 / 30 days. Send the drawing and quantity to Felipe Iglesias at [email protected] or +86 13126536955 and the quote returns with the process spelled out.
Starting your order
The quickest route to a part is a model and a quantity. Send the STEP or IGES file with a 2D drawing that names the tolerances, datums, material grade and finish, plus the quantity and the lead time you need, and you get an itemised quote - material, setup, cycle time and inspection - not a round figure. No finished drawing? Send what you have and the questions that are blocking you; the goal is to begin, not to wait for a flawless package.
Email Felipe Iglesias at [email protected] or call +86 13126536955. MOQ is 1 piece, lead times run roughly 3 / 7 / 30 days, and shipping covers Europe, the Americas, Asia, Oceania and Africa, plus worldwide from Dongguan.
De-risking a first order
A trial order of a few pieces is the cheapest insurance you can buy — it proves the routing, the tolerance and the paper trail on a small batch before the volume order locks in. One floor, one quality system, one accountable party, whether the run is a single part or a full production lot, so what the trial confirms is what production repeats.
What this shop actually runs
If you ask for capability evidence, you deserve a specific answer. This facility operates 100+ CNC machines across 6,800 m2 in Dongguan, China, staffed by 100+ people. The machines, listed by category:
- 5-axis machining centres (10+) - Mazak VARIAXIS I-600 (510/910/510 mm travel, 12,000 rpm, 22 kW, 71.6 N·m, 30-tool BT40) and Mazak INTEGREX I-250H S (B-axis 0.0001°, 24 kW, 124 N·m, 38-tool HSK-A63). Typical work: compound-angle parts, single-setup multi-face prismatic work, and aerospace fittings where datum transfer loss is unacceptable.
- 3-axis / 4-axis machining centres (50+) - Brother SPEEDIO S500Z2N / S700Z2N (10,000 rpm, 14/21-tool ATC, 0.7 s tool-to-tool, Z-axis 2.2 G) and Mazak VCE-430A L / VCE-570C L (10,000 rpm, 118 N·m, 24-tool ATC). Typical work: prismatic parts, plates, brackets, housings.
- Swiss-type turning centres (10+) - Citizen Cincom A20-3F7 (Φ20 mm, 10,000 rpm), TSUGAMI B0206-III / B0205-III (Φ20 mm, 0.1 µm), STAR SR-32JII / SR-32J Type N (Φ32 mm, 8,000 rpm). Typical work: long, slender rotational parts at ±0.002 mm.
- CNC turning centres (20+) - HEADMAN T70M/1250 (720 mm swing, 117 mm bore, 3,000 rpm, BMT75 12-station turret). Typical work: shafts, bushings, flanges up to ±0.002 mm.
- Wire EDM (5+) - Sodick AQ535L (550/350/300 mm travel, ±20° taper, 800 kg workpiece). Typical work: hardened tool steel, internal splines, sharp internal corners that milling cannot reach.
- Inspection: Hexagon CMM + 20+ gauges - Hexagon CMM for coordinate measurement, plus vision system, profilometer, hardness tester, coating thickness gauge, XRF for material verification. The 10:1 rule (gauge 10x more accurate than the band) is applied to every feature.
- Machine highlights - VARIAXIS I-600: one-setup multi-face 5-axis + MAZA-CHECK auto-calibration; INTEGREX I-250H S: DONE-IN-ONE mill-turn, B-axis 0.0001° + Ai thermal shield; SPEEDIO S500Z2N / S700Z2N: Z-axis 2.2 G + 0.7 s ATC; Swiss-type: guide-bush switchable + 0.1 µm resolution.
Tolerance bands: ±0.003 mm milled, ±0.002 mm turned, ±0.002 mm ground or wire-cut. Capability indices: Ppk >= 1.67 at the initial study; Cpk >= 1.33 ongoing in production.
Certifications: ISO 9001:2015 (116024/A/0001/UK/En) · IATF 16949:2016 (131941/A/0001/SM/En, design clause 8.3 excluded) · ISO 14001:2015 (116024/B/0001/UK/En), held by Dongguan Zhuohang Ltd (USCC 91441900MA4UWT6X39, since 2005).
Service area: we supply Austria, Belgium, the Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Spain, Sweden and the United Kingdom in Europe; Brazil, Canada, Mexico and the United States in the Americas; China, Israel, Japan, Singapore and Sri Lanka in Asia; Australia and New Zealand in Oceania; and South Africa in Africa, with worldwide delivery from China.
Contact: Felipe Iglesias, [email protected], +86 13126536955.
Have a question not listed here?
Email [email protected] or call +86 13126536955 — a named contact answers, not a ticket queue.
What payment methods and terms do you accept?
PayPal, Western Union, and bank or wire transfer. For long-term customers we also accept Net 30, Net 45, and Net 60 terms after an approved credit review.
What happens if a machined part has a manufacturing defect?
We provide free repair or remake for parts with manufacturing defects. All repair and remake costs, including return and shipping, are on us.
How quickly do you respond to inquiries?
We respond to every inquiry within 24 hours. Quotations for standard parts are returned within 48 hours; print reviews and DFM feedback are usually back within one business day.
Standards referenced on this page
- IATF 16949:2016 — Automotive quality management system standard
- ASTM B211/B211M-19 — Standard Specification for Aluminum-Alloy Rolled or Cold Finished Bar, Rod, and Wire
- ASTM A582/A582M-12 — Standard Specification for Free-Machining Stainless Steel Bars